Raleigh Endocrine Associates is contracted with the following carriers: BCBS-NC, Cigna, Medcost, Medicare and Supplements (Secure Horizons, Aetna Medicare, Anthem BCBS), Aetna, United Healthcare, Great West, and Wellpath. We are not accepting any new Medicaid patients.
We will accept all insurances, but may be considered “out-of-network” for any non-contracted carriers. All patients will need to review their out-of-network benefits. If you have an HMO, you will be responsible for getting the proper authorization prior to your appointment.
Due to the number of new plans available on the market and the constant changes in insurance carrier policies, Raleigh Endocrine Associates will not guarantee insurance coverage or payment for any service. Patients are responsible for understanding their own coverage, co-pays, deductibles and any referral or other requirements. You will be solely responsible for all unpaid balances. Raleigh Endocrine Associates will file with your insurance based on the information you have provided at the time of service. We will make reasonable efforts to address denied claims.
At each visit, you will provide your current and correct insurance information. You will be asked to show your current insurance card and driver’s license. New patients who do not have a card will be asked to pay in full at the initial visit. Existing patients with insurance who do not present a card will be asked to sign a waiver accepting full responsibility for any charges related to services provided on that date. Claims rejected due to incorrect or incomplete information provided by the patient will be the patient’s responsibility.
If you have an insurance that requires a referral, you will need to present a printed copy of the referral at check-in. If you do not have your referral, you will be asked to sign a waiver accepting full responsibility for any charges related to services provided on that date.
Your co-pay is expected at the time of service.
If your insurance fails to pay your claim for any reason, you will be responsible for contacting your health plan for payment inquiry.
Patients will be notified of all balances unpaid by your insurance. All unpaid balances will be sent to collections 90 days from receipt of the explanation of benefits.